Making Communication Simple

I can help you dramatically increase your customer satisfaction scores and retain customers by nurturing them via automated communications.

Whether it’s a simple ‘thank you’ for purchasing a product, a request for feedback, or a reminder, automated branded communications can be sent in response to your customers’ actions, saving you time and money in postage and man hours.  Let’s face it, it’s just not a realistic target for most companies to contact every individual customer so this is where we help take the pressure off.

The system responsible for deploying your automated Email or SMS communications is constantly being developed so can easily accommodate bespoke projects offering a number of different response options.

Call Hera Operations if you want to ensure your customers are being contacted on a regular basis and we can discuss an automated strategy.

Benefits of automated communications;

  • Cost effective
  • Increased customer satisfaction
  • Improved productivity
  • Increased sales
  • Increased lead generation
  • Improved ‘crisis management’ - customer responses received instantly